Customer support
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Customer support software companies in North America
Explore a structured public preview of customer support software companies in North America, generated from Canonical’s company search criteria.
Top 20 results
Export| Company | Domain | Description | HQ Location |
|---|---|---|---|
| Support | support.cc | Support.cc provides a comprehensive SaaS help desk and customer support software solution designed to streamline customer service operations. Their platform integrates essential features for managing support requests, fostering team collaboration, and enhancing customer relationships. | New York, New York, United States |
| Heaps | getheaps.com | GetHeaps offers a Software as a Service (SaaS) customer support platform to businesses of all sizes globally. The platform aims to improve customer satisfaction by unifying support channels and automating workflows, likely including features such as ticket management and live chat, through a subscription-based revenue model. It competes in a crowded market against established players like Zendesk and Salesforce Service Cloud. | Saint Paul, Minnesota, United States |
| UseResponse | useresponse.com | UseResponse provides a comprehensive suite of customer service software designed to enhance customer experience and streamline support operations. Their all-in-one platform offers solutions for help desk, feedback management, knowledge base, and live chat, catering to businesses seeking efficient and scalable customer | Lewes, Delaware, United States |
| HelpSpot | helpspot.com | HelpSpot provides help desk software designed to streamline customer support operations. Their solution aims to fix the chaos of traditional email-based support by offering a unified inbox and collaboration tools. They focus on improving efficiency and providing a better way for organizations to manage customer | Poughkeepsie, New York, United States |
| SupportBee | supportbee.com | SupportBee provides a customer support ticketing system designed to help businesses manage customer inquiries efficiently. It offers a user-friendly platform that simplifies support operations for growing teams. | Walnut, California, United States |
| Helpwise | helpwise.io | Helpwise is a customer service platform designed to unify all customer communications into a single, streamlined inbox. It empowers growing teams and businesses to manage customer interactions efficiently across multiple channels, enhancing support and operational workflows. | Palo Alto, California, United States |
| Comcom Systems | comcomsystems.com | ComCom Systems provides a support ticketing system designed to streamline customer support requests. Their platform allows users to easily open new tickets, track existing ones with unique identifiers, and access a complete history of support interactions online. | Clearwater, Florida, United States |
| Tender Support | tenderapp.com | Tender Support provides customer support software designed to help businesses manage inquiries and interactions. Their platform aims to simplify customer support through features like public forums, email integration, and canned replies. | Portland, Oregon, United States |
| Kuikwit | greenmarketing.us | Kuikwit provides a customer service solution that consolidates chats from all channels into a single platform. It aims to help businesses manage customer communications efficiently and enhance their customer service operations. | Atlantic City, New Jersey, United States |
| Trudesk | trudesk.io | Trudesk provides a comprehensive platform for IT support and customer service, offering real-time ticket management and streamlined support operations. The company aims to enhance customer experience through its user-friendly and efficient software solutions. | Delaware, United States |
| OnSite Support | onsitesupport.io | Onsite Support offers an AI-boosted e-commerce helpdesk solution designed to help online businesses enhance customer support, improve engagement, and reduce operational costs. Their platform provides a comprehensive, all-in-one tool for managing customer interactions. | New York, New York, United States |
| UserEcho | userecho.com | UserEcho provides a suite of customer engagement products designed to help businesses effectively communicate with and resolve customer needs. Their integrated platform aims to enhance customer support, gather feedback, and build a knowledge base. | Buffalo Grove, Illinois, United States |
| Datasys | supportsystem.com | SupportSystem provides a simple, powerful, cloud-hosted help desk software solution designed to streamline customer support operations. Their mission is to help businesses improve customer satisfaction and increase productivity through efficient management of support requests. | Alexandria, Louisiana, United States |
| Quark.ai | quark.ai | Quark.ai provides a Generative AI-powered Proactive Support Agent (PSA) designed to automate and optimize the entire customer support lifecycle. Their solution aims to significantly reduce support costs and enhance customer satisfaction by proactively analyzing and resolving support tickets. | Santa Clara, California, United States |
| Vanilla | vanillaapps.com | Vanilla provides an all-in-one suite of tools designed to streamline customer support and sales operations for startups and growing businesses. Their platform aims to consolidate essential functionalities into a single, user-friendly interface, reducing the complexity and cost associated with managing multiple | Remote, Oregon, United States |
| Suppostat | suppostat.com | Suppostat provides "Care as a Service" for apps and products, offering fast, professional customer support and engagement. They aim to help businesses understand customer pain points through detailed bug reports and promote their products effectively. | Sheridan, Wyoming, United States |
| PhaseWare | phaseware.com | PhaseWare provides a highly customizable B2B customer support software solution called the "Tracker Product Suite." Their software focuses on issue tracking, complaint management, and CRM functionalities to help businesses streamline their support operations. | McKinney, Texas, United States |
| Emetti | emetti.com | Emetti provides a customer support and engagement platform designed to help growing businesses retain customers and foster sustainable growth. Their integrated solutions aim to inform, engage, and assist customers effectively. | Vancouver, British Columbia, Canada |
| Trakdesk | trakdesk.com | Trakdesk is a cloud-based customer support software and helpdesk solution designed to help businesses manage customer interactions and support inquiries efficiently. It offers a user-friendly platform with comprehensive features to enhance customer support operations. | Mableton, Georgia, United States |
| Customer Support Networks | customersupportnetworks.com | Customer Support Networks provides simple, affordable, and scalable customer support solutions designed to enhance customer experience across all channels. They aim to deliver faster, more responsive service by integrating contact centers with social networks. | Poway, California, United States |
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